10:50 – 12:10
(full papers: 20’+5′; short papers: 12’+3′)
Lisa Klecha, Francesco Gianni
Designing for Sustainable Urban Mobility Behaviour: A Systematic Review of the Literature
Urban mobility is a challenge in cities undergoing growing urbanisation, requiring a shift in behaviour towards more sustainable means of transportation. To investigate how technology can mediate the process of behaviour change, par-ticularly in the context of smart cities, this paper presents a systematic literature review. Three areas are of interest: the utilised technology, behaviour change strategies, and citizen participation in the development process. A total of 14 dif-ferent applications were included in the final review. The findings show that mo-bile devices are being prevalently used, persuasive strategies are foremost men-tioned, and end-user involvement is happening late in the development process, serving primarily testing purposes. This points out that there are still various un-explored possibilities. It is suggested that future research should explore opportu-nities stemming from ubiquitous technology, employ behaviour change strategies grounded in reflective learning, and promote citizen involvement with participatory methods.
Lorenzo Dalvit, Mfundiso Miya
Becoming a mobile internet user in a South African rural area: the case of women in Dwesa
The pervasiveness of mobile phones enables people in marginalised contexts, including African rural areas, to access the Internet. Evidence suggests that women are increasingly at the forefront of ICT adoption. This paper explores how and why women in Dwesa, a South African rural area, learn to access the Internet on their mobile phones. Extensive research in this area was analysed to provide a solid background to a small-scale, in-depth qualitative study. Our findings reveal that rural women can be digitally literate and information-aware users who are deeply embedded in local social networks and use their phone to mediate the local con-text. This is significant as it contradicts a stereotypical image of African rural women as marginal participants in the information age.
Joao Batista, Rui Marques
Considerations on Information and Communication Overload Issue in Smart Cities
This paper addresses the issue of information and communication overload in the context of smart cities. However this issue has been widely studied and its negative effects on individuals, organizations and societies are already known, as well as the multiple and diversified causes and solutions which have gradually been identified, the literature shows that it has been neglected in the context of smart cities. This paper approaches the subject of smart cities and mentions some contributions found on the literature to face the information and communication overload. The main concepts of information and communication overload are also described. Then, some measures are proposed to identify, prevent and deal with the information and communication overload in smart cities.
Raissa Sales, Ana Amaro, Pedro Amado
Supporting participatory citizenship-insights from LXAmanhã plataform
Participation in decisions surrounding city-related interests promotes transparency of governance, enables progress, democracy and enhances the empowerment of citizens as central elements in a political, economic and cultural context. The purpose of this paper is to highlight the relevance of online digital platforms to enhance participatory citizenship in the current social, economic and political fabric of cities, through the analysis of a case study. In this way, this paper focuses on the case study of the LXAmanhã platform, as part of an on-going research on online platforms to support participatory citizenship. The design and functionality of the platform were analysed, as well as the data related to the projects submitted between 2012 and 2016. The results translate into insights and thoughts regarding citizens’ participation in the platform, platform mechanisms and features and technological resources for the future. However future work is still needed, it was possible to conclude that the main challenge for these platforms is sustaining the community participation and significant engagement.